.

Tipping Expert

 Typed manuscript versions of the papers whose titles are in blue can be obtained by clicking on the relevant link. I no longer have manuscript versions of the older papers whose titles are in black, so cannot post them online. However, I do have PDF copies of the published versions of all these papers and will send them to interested readers on request.  Request a paper here.

*********************************

Tipping Bibliography (last update on Nov 26, 2023)

*********************************

Lynn, M. (2024). How did the Covid-19 pandemic affect restaurant tipping? Journal of Food Service Business Research, forthcoming.

Lynn, M. (2023). Service sweethearting: An effective way to increase tips?  International Journal of Hospitality Management, 114 103551.

Lynn, M. (2023). Do tip percentages affect server job tenure or vice versa? Evidence from a panel dataset. Compensation and Benefits Review, 55 (2), 76-84.

Lynn, M. (2022). State differences in tipping attitudes and behavior: Attributable to state differences in tipping motivations? Review of Regional Studies, 52(3), 367-386.

Lynn, M. (2022). How tip credits affect consumer tipping behavior. International Journal of Hospitality Management, 103: 103214.

Lynn, M. & Ni, X. (2022). The effects of tip distribution policies: Servers’ keeping vs sharing/pooling tips affects tippers’ sentiments but not tip-giving. International Journal of Hospitality Management, 100: 103087.

Lynn, M. (2021). The effects of injunctive and descriptive tipping norms on tipping behavior and motives. Journal of Behavioral and Experimental Economics, 95: 101786.

Lynn, M. (2021). The effects of occupational characteristics on the motives underlying tipping of different occupations. Journal of Behavioral and Experimental Economics, 95: 101783.

Lynn, M. (2021). Did the COVID-19 pandemic dampen Americans' tipping for food services? Insights from two studies. Compensation & Benefits Review, 53(3), 130-143.

Alexander, D. Boone, C. & Lynn, M. (2021). The effects of tip recommendations on customer tipping, satisfaction, re-patronage, and spending. Management Science, 67(1), 146-165.

Lynn, M. (2021). The effects of the big five personality traits on tipping attitudes, motives and behaviors. International Journal of Hospitality Management, 92, 102722.

Frank, D.G. & Lynn, M. (2020). Shattering the illusion of the self-earned tip: The effect of a restaurant magician on co-workers’ tips. Journal of Behavioral and Experimental Economics, 87, 101560.

Lynn, M. (2020). The effects of minimum wages on tipping: A state-level analysis. Compensation & Benefits Review, 52 (3), 98-108.

Lynn, M. & Brewster, Z.W. (2020). The tipping behavior and motives of U.S. travelers abroad: Affected by host nations' tipping norms? Journal of Travel Research, 59(6), 993-1007.

Lynn, M. & Kwortnik, R.J. (2020). Tipping policy effects on customer satisfaction: An informative failure to replicate. International Journal of Hospitality Management, 86, 102448.

Lynn, M. (2019). Predictors of occupational differences in tipping. International Journal of Hospitality Management.81, 221-228.

Lynn, M. (2018). How motivations for tipping vary with occupational differences in descriptive tipping norms. Journal of Behavioral and Experimental Economics, 77, 1-10.

Lynn, M. (2018). The effects of tipping on consumers’ satisfaction with restaurants. Journal of Consumer Affairs,52 (3), 746-755.

Lynn, M. & Brewster, Z. (2018). A within-restaurant analysis of changes in customer satisfaction following the introduction of service inclusive pricing or automatic service charges. International Journal of Hospitality Management, 70, 9-15.

Lynn,M. (2018). Are published techniques for increasing service gratuities/tips effective?  International Journal of Hospitality Management, 69, 65-74.

Lynn, M. (2017). Does tipping help to attract and retain better service workers? Journal of Foodservice Business Research, 20 (1), 82-89

Wang, S. & Lynn, M. (2017). The effects of service charges versus service-included pricing on deal perception. Journal of Hospitality & Tourism Research, 41(2), 246-254.

Lynn, M. (2017). Should U.S. restaurants abandon tipping? A review

of the issues and evidence. Psychosociological Issues in Human Resource Management, 5(1), 120-159.

Lynn, M. (2016). Motivations for tipping: How they differ across more and less frequently tipped services. Journal of Behavioral and Experimental Economics, 65, 38-48.

Lynn, M., Giebelhausen, M. Garcia, S., Li, Y. & Patumanon, I. (2016). Clothing color and tipping: An attempted replication and extension. Journal of Hospitality & Tourism Research, 40(4), 516-524.

Lynn, M. (2016). Why are we more likely to tip some service occupations than others? Theory, evidence and implications. Journal of Economic Psychology, 54, 134-150.

Lynn, M. & Kwortnik, R.J. (2015). The effects of tipping policies on customer satisfaction: A test from the cruise industry. International Journal of Hospitality Management, 51, 15-18.

Lynn, M. & Starbuck, M. (2015). National differences in in tipping customs: The effects of national attitudes toward tipping and sensitivities to duty and social pressure. Journal of Behavioral and Experimental Economics, 57, 158-166.

Brewster, Z., Brauer, J.R. & Lynn, M. (2015). Economic motivations and moral controls regulating discrimination against black and Hispanic diners. The Sociological Quarterly, 56 (3), 506-538.

Lynn, M. (2015). Negative perceptions of Christian tippers: How widespread are they? Journal of Foodservice Business Research, 18 (2), 163-170.

Lynn, M. (2015). Explanations for service gratuities and tipping: Evidence from individual differences in tipping motivations and tendencies. Journal of Behavioral and Experimental Economics, 55, 65-71.

Lynn, M. (2015). Service gratuities and tipping: A motivational framework. Journal of Economic Psychology, 46, 74-88.

Lynn, M. & Brewster, Z. (2015). Racial and ethnic differences in tipping: The role of perceived descriptive and injunctive tipping norms. Cornell Hospitality Quarterly, 56 (1), 68-79.