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Tipping Expert
Typed manuscript versions of the papers whose titles are in blue can be obtained by clicking on the relevant link. I no longer have manuscript versions of the older papers whose titles are in black, so cannot post them online. However, I do have PDF copies of the published versions of all these papers and will send them to interested readers on request. Request a paper here.
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Brewster, Z. & Lynn, M. (2014). Black-White earnings gap among restaurant servers: A replication, extension, and exploration of consumer racial discrimination in tipping. Sociological Inquiry, 84(4), 545-569.
Lynn, M. (2014). The contribution of norm familiarity to race differences in tipping: A replication and extension. Journal of Hospitality & Tourism Research, 38(3), 414-425.
Lynn, M. & Wang, S. (2013). The indirect effects of tipping policies on patronage intentions through perceived expensiveness, fairness and quality. Journal of Economic Psychology, 39, 62-71.
Lynn, M., Flynn, S.M. & Helion, C. (2013). Do consumers prefer round prices? Evidence from pay-what-you-want decisions and self-pumped gasoline purchases. Journal of Ecomic Psychology, 36, 96-102.
Lynn, M. & Katz, B. (2013). Are chrisitian/religious people poor tippers? Journal of Applied Social Psychology, 43, 928-935.
Lynn, M. (2013). A comparison of Asians', Hispanics' and Whites' restaurant tipping. Journal of Applied Social Psychology, 43, 834-839.
Lynn, M., Pugh, C.C. & Williams, J. (2012). Black-White differences in tipping: Moderated by socio-economic status? Cornell Hospitality Quarterly, 53 (4), 286-294..
Lynn, M. & Williams, J. (2012).Black-White differences in beliefs about the U.S. restaurant tipping norm: Moderated by socio-economic status? International Journal of Hospitality Management, 31, 1033-1035.
Lynn, M., Jabbour, P. & Kim, W.G. (2012). Who uses tips as a reward for service and when? An examination of potential moderators of the service-tipping relationship. Journal of Economic Psychology, 33, 90 - 103.
Lynn, M., Kwortnik, R. & Sturman, M. (2011). Voluntary tipping and the selective attraction and retention of service workers in the United States: An application of the ASA Model. International Journal of Human Resources Management, 22 (9), 1887-1901.
Lynn, M. (2011). Race differences in tipping: Testing the role of norm familiarity. Cornell Hospitality Quarterly, 52 (1), 73-80.
Lynn, M. & Sturman, M.C. (2010). Tipping and service quality: A within-subjects analysis. Journal of Hospitality and Tourism, 34 (2), 269-275.
Saunders, S.G. & Lynn, M. (2010). Why tip? An empirical test of motivations for tipping car guards. Journal of Economic Psychology, 31 (1), 106-113.
Lynn, M. & McCall, M. (2009). Techniques for increasing tips: How generalizable are they? Cornell Hospitality Quarterly, 50, 198-208.
Lynn, M. (2009). Individual differences in self-attributed motives for tipping: Antecedents, consequences, and implications. International Journal of Hospitality Management, 28, 432-438.
Kwortnik, R.J., Lynn, M. & Ross, W.T. (2009). Buyer monitoring: A means to insure personalized service. Journal of Marketing Research, XLVI, 573-583.
Lynn, M. (2009). Determinants and consequences of female attractiveness and sexiness: Realistic tests with restaurant waitresses. Archives of Sexual Behavior, 38, 737-745.
Lynn, M. & Withiam, G. (2008). Tipping and its alternatives: Business considerations and directions for research. Journal of Services Marketing, 22 (4), 328-336.
Lynn, M., et. al. (2008). Consumer racial discrimination in tipping: A replication and extension. Journal of Applied Social Psychology, 38, 1045-1060.
Lynn, M. (2008). Personality effects on tipping attitudes, self-reported behaviors and customs: A multi-level inquiry. Personality and Individual Differences, 44, 989-999.
